Mod User Support Form

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Mod User Support Form
Summary Form for mod developers
Mod Updated {{{mod_last_update}}}
Download link
TNG 13.0.2
TNG 10.1.0
TNG 10.0
TNG 9.0
TNG_captcha ready.
CaptchaSecurityImages included.
For sites running under a CMS.
CaptchaSecurityImages included.
TNG 8.0 CaptchaSecurityImages included.

TNG 8.0 CaptchaSecurityImages not included.

Download stats See download statistics
Author(s) Jeff Robison
Homepage Robison and Blythe Genealogy
Mod Support TNG Community Forums
Contact Developer My Mod Support
Latest Mod v13.0.2.0
Min TNG V v8.0
Max TNG V v13.0.2
Files modified


Related Mods

Purpose of the mod

This simple form asks for helpful initial information for debugging mods.
It has proved to be very useful.

  • This mod adds custom text to the English, French and German folders.
    No other TNG files are modified.
  • V8.1.4 copies three files to your root directory....
    mod_support.php, CaptchaSecurityImages_msf.php and monofont2.ttf.
  • V8.1.4a only copies mod_support.php to your root directory.
  • Upon successful submission of the form, an e-mail containing all entered fields will be sent to the mod developer. The sender will be sent to an acknowledgment page and after closing returned to your TNG Wiki mod page.
  • E-mail 'Subject' contains the mod's name taken from the TNG Wiki Mod page where the link to the form is clicked.

I.E. Mod Support: Submit Photo/Document Form Mod

  • Ken Roy has added a new line, '| mod_contact =', on TNG Wiki Mod pages that displays - Contact Developer as seen to the right.

  • Note to mod developers...

If you install the Mod User Support Form and want to be contacted using this method, you need to change the TNG Wiki article for your mod to include the following line in the TNG Mod summary.

| mod_contact = [http://www.yoursite.url/mod_support.php My Mod Support]

Note: 'My Mod Support' in the above link can be replaced with whatever you wish to be displayed.

Note that the TNG Forum might allow others to be aware of a problem as well as allow other TNG Users to contribute to fixing problems.

The Contact Developer should certainly be used for feedback and suggestions


This mod was developed by Jeff Robison.
* View all mods by Jeff Robison


  • A working TNG installation. The automated installation release tested with TNG v8.0.2 and v8.1.0.
  • An installed current version of the Mod Manager

Revision History

Version Date Description
V9.0.0.4c/V9.0.0.5c/V9.0.0.5d 1 March 2015
  • Added an option in MM after installation to add SMTP encryption protocol (tls, ssl) if needed.
V9.0.0.4b/V9.0.0.5a/V9.0.0.5b 27 February 2015
  • Added an input field (required/auto-filled) for email subject line for use when mod name cannot be gleaned from the Wiki URL.
  • Added missing monofont2.ttf to V9.0.0.4b and V9.0.0.5b
  • Added %fileoptional:% for languages after 4:00 pm CST US.
V9.0.0.4a/V9.0.0.5/V9.0.0.5a 01 February 2015 Updated for TNG v10.1.
V9.0.0.4 21 September 2014 V9.0.0.3 (CaptchSecurityImages) updated by Wendel Voigt to also work with sites running under a CMS.
V9.0.0.3b 25 August 2014 Updated for TNG users who set the 'Send all mail from address above' in mail settings.
Thanks Brad Mohr.
V9.0.0.3a 27 June 2014 Updated to use TNG_captcha. Edit parameter after installation in Mod Manager.
V9.0.0.3 03 June 2014 Updated to allow for TNG sites using SMTP email.
  • Thanks to Roger Mitchell for testing.
V9.0.0.2 17 January 2014 Two Mod Manager edit parameters added for TNG version and Template style radio buttons.
V9.0.0.1 27 May 2013 The TNG version radio buttons finally updated.
Dutch custom text translations by Max Westen are included.
Deprecated PHP function change by Max Westen.
V9.0.0.0 08 February 2012 For TNG v9 only.
V8.1.5/V8.1.4a 14 August 2011 Conflict with Custom Text Files Mod fixed.
V8.1.3/V8.1.3a 13 August 2011
  • Send e-mail copy to sender fixed.
  • Mod name retained when switching language.
  • Custom text for French and German languages added to the config file (Google Translated©).
  • V8.1.3 CaptchSecurityImages added. V8.1.3a No CaptchSecurityImages.
V8.1.2a 08 July 2011 Mod version input field added.
V8.1.1 16 January 2011 Send e-mail copy to sender option added.
V8.1.0 03 January 2011 Introduction.

Automated Installation

  1. Upload or to your mod folder and extract files.
  2. Follow the normal automated installation for Mod Manager, as shown in the example Mod Manager - Installing Config Files.

In the event of a problem

Custom Text Additions

Note: The config file includes the English, French and German language custom text.
For other languages you can modify the config file to add the custom text or manually add to whatever language you like. However, if you have installed the Custom Text Files Mod this task can be postponed until you have time to do the translations.

English custom text For Reference Only!
French and German custom text translations by Google Translate© may be changed by editing the config file.

//  Added for Mod User Support Form
$text['msfpagehead'] = "Mod Support";
$text['msfrequiredfield'] = "Required Field (4)";
$text['msfdebughelp'] = "Helps with debugging problems";
$text['msfscreenshot'] = "Screenshot";
$text['msfmodversion'] = "Mod Version";
$text['msftngversion'] = "TNG Version";
$text['msftmpltstyle'] = "Template Style";
$text['msfmessage'] = "Message";
$text['msfcomment'] = "Comment";
$text['msfquestion'] = "Question";
$text['msfproblem'] = "Problem";
$text['msfcustom'] = "Custom";
$text['msfdeflang'] = "Default Language";
$text['msfotherlang'] = "Other Languages";
$text['msfentercode'] = "Enter Security Code";
$text['msfsecurity'] = "Security code";
$text['msfentercodealert'] = "Please enter the security code";//Alert pop-up
$text['msfenterrightcode'] = "Incorrect security code! Please try again.";//Alert pop-up

Swedish custom text by Erik Hoppe / Wiki user XerxX.
Special characters are replaced with character entities. Can be used in both Swedish and Swedish-UTF8

//  Added for Mod User Support Form
$text['msfpagehead'] = "Mod Support";
$text['msfrequiredfield'] = "Obligatoriska fält (4)";
$text['msfdebughelp'] = "Hjälper för felsökning";
$text['msfscreenshot'] = "Skärmbild";
$text['msfmodversion'] = "Mod Version";
$text['msftngversion'] = "TNG Version";
$text['msftmpltstyle'] = "Mall (Template) Nr";
$text['msfmessage'] = "Meddelande";
$text['msfcomment'] = "Kommentar";
$text['msfquestion'] = "Fråga";
$text['msfproblem'] = "Problem";
$text['msfcustom'] = "Special";
$text['msfdeflang'] = "Förinställt Språk";
$text['msfotherlang'] = "Andra Språk";
$text['msfentercode'] = "Fyll i säkerhetskoden";
$text['msfsecurity'] = "Säkerhetskod";
$text['msfentercodealert'] = "Vänligen fyll i säkerhetskoden";
$text['msfenterrightcode'] = "Felaktig säkerhetskod! Försök igen.";

Visualization of this mod

Click here for visual (With CaptchaSecurityImages) - My Mod Support

TNG User sites using this mod

If you download and install this mod, please add your TNG site to the table below.

URL User Note Mod-Version/TNG-Version User-language
Robison and Blythe Genealogy Jeff Robison Public site V9.0.0.5d/10.1.2 English
Bisbee Family Connection Rick Bisbee V9.0.0.5d/10.0.3 English
Our Roy and Boucher Family Ken Roy V9.0.0.3/10.0.2 English/French
Max Westen's genealogy site Max Westen v9.0.0.0 / TNG v9.2.1 Dutch/English
Our Family Histories Bryan S. Larson See here English
Chamberlain and Eidenbenz Geneaology Graham Chamberlain V9.0.0.5d/12.0.1 GB,FR,DE,NL,ES
Mitchell Families Online Roger Mitchell Fixed syntax to work with 10.1.0 V9.0.0.3b / TNG V10.1.0 GB,FR,ES,DE,NL
Robin's Genealogy Database Robin Richmond V9.0.0.3 / TNG V10.0.2 EN
Lindell-Herndon Genealogy Bill Herndon v9.0.0.5d / TNG 12.0.2 DA, DE, EN, ES, FR, SV
R G Strong Family Genealogy Russell Strong v / TNG 13.1.1 EN, DE, FR, NL