Username Request

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(Redirected from Resetting your Password)
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The following options on the TNG Logon screen can be used to

Registering for an Account

Some sites may require that your register for an account in order to access their genealogy.

Some templates do not have a Register for Account link except on the Home page.

On those sites, you can request a User Account from the Login screen, as shown in the image on the right, by clicking on the Register for New User Account link.

Request account.jpg

Some sites may have a captcha interface implemented for the new account request. The image on the right shows the reCaptcha interface from Carnegie Mellon as implement in TNG by Roger Moffat.

Register new acct captcha.jpg

Forgot your Username

If you forgot your username, you can request that an email be sent to you with your username from the TNG Login screen by:

  • providing your email address and
  • clicking the Go button,

as shown in the image on the right.

Email request for Username.jpg

Forgot your Password

If you also forgot your password, you can request a temporary password by providing both your email address and your Username.

If you forgot both your Username and Password, you will need to request your Username first, and then submit a request for a temporary password.

Since the password is a one-way encryption in the database, it is not possible for TNG to just send you your password.

Email request for temp password.jpg

Resetting your Password

Once you obtain your temporary password, as shown in the email image on the right, you will need to create a new password.

Note that it is possible for the email to end up in your junk folder depending on your email system and filtering software.

Email of temp password.jpg


The following are the steps to reset your password:
  1. check the box in front of the Reset your password on the Login screen
  2. copy the temporary password you received via email
  3. paste it in the Password input field
  4. enter your new password in the New Password input field

Note that you can also use the above procedure to change your password by entering your current password in the Password field.

Reset Password.jpg